SHIPPING & RETURNS

All products are made to order. Our manufacturing process takes between three to four weeks from the ordering date.

All of our parcels are shipped with Royal Mail Special Delivery which is guaranteed next working day delivery. We will email you upon completion along with a tracking number. If you have a preferred delivery day, please contact us and we will do our best to suit your needs. Please contact us if you wish to place an order from another location other than the UK.

If for any reason you are not completely satisfied with your purchase, items in unused and original condition can be exchanged within 30 days of purchase. Promotions, clearances, or sales may have modified terms and conditions. If you would like to exchange, please complete contact us at info@jessicawilsondesign.co.uk.

Exchanges and refunds are not available for any bespoke order unless specified by us in writing prior to completion.